Terms and Conditions

OvinnoBD - Effective Date: January 2025

1. Introduction

Welcome to OvinnoBD. These terms and conditions govern your use of our website and purchase of physical products. By accessing this website or purchasing our products, you agree to these terms in full.

2. Our Products

OvinnoBD offers quality physical products including:

  • Electronics and accessories
  • Home and lifestyle products
  • Fashion and personal care items
  • Other consumer goods

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

  • Actual product colors may vary slightly from images shown
  • Product specifications may change without notice
  • We reserve the right to correct any errors in pricing or descriptions
  • Product availability is subject to stock

4. Orders and Acceptance

When you place an order:

  • Your order constitutes an offer to purchase
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee acceptance
  • We will notify you if a product is unavailable

5. Pricing and Payment

All prices are in Bangladeshi Taka (BDT):

  • Prices include VAT unless otherwise stated
  • Delivery charges are calculated at checkout
  • We accept payments through SSLCommerz including:
    • Credit/Debit Cards (Visa, Mastercard, Amex)
    • Mobile Banking (bKash, Nagad, Rocket)
    • Internet Banking
    • Cash on Delivery (COD)

6. Delivery and Shipping

We deliver across Bangladesh:

  • Dhaka City: 24-48 hours delivery
  • Outside Dhaka: 3-7 working days
  • Delivery Charges: Varies by location and product
  • Tracking: You will receive order tracking information via SMS/Email

7. Risk and Ownership

Products remain our property until full payment is received. Risk of loss passes to you upon delivery to the courier service.

8. Inspection Upon Delivery

Please inspect your package upon delivery:

  • Check for visible damage before accepting
  • If damaged, refuse delivery and contact us immediately
  • For COD orders, you may open the package before payment (if courier allows)

9. Limitation of Liability

OvinnoBD shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the purchase price of the product.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our website constitutes acceptance of modified terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us through our Contact page or via WhatsApp.