Delivery Information

Fast & Reliable Shipping Across Bangladesh

Island-wide Delivery

We deliver physical products to all 64 districts of Bangladesh. Orders are processed within 24 hours and shipped via trusted courier partners.

Delivery Process

1. Place Order

Select products and complete checkout

2. Processing

We pack and ship within 24 hours

3. Delivery

Receive at your doorstep

Delivery Timeframes

Location Estimated Time Delivery Charge
Dhaka City 24-48 hours ৳60-100
Major Cities (Chittagong, Sylhet, Rajshahi, etc.) 2-4 days ৳120-150
Other Districts 4-7 days ৳150-200

* Delivery charges may vary based on product size and weight. Exact charge calculated at checkout.

Order Tracking

After your order is shipped, you will receive:

  • SMS confirmation with tracking number
  • Email with order details and tracking link
  • Courier may call before delivery

Delivery Partners

We work with trusted courier services to ensure safe and timely delivery:

  • RedX - Fast and reliable nationwide delivery
  • Steadfast - Quality courier service
  • Pathao Courier - Quick delivery in major cities
  • Felix Courier - Trusted delivery partner

Important Delivery Information

  • Please provide accurate delivery address and phone number
  • Someone must be available to receive the package
  • Check the package for damage before accepting
  • For COD orders, keep exact change ready if possible
  • If you're unavailable, courier will attempt redelivery

Having Delivery Issues?

If your order is delayed or you have delivery issues:

  1. Check tracking status from your SMS/email
  2. Contact us via WhatsApp or Email with order number
  3. We will investigate with the courier service
  4. Resolution: We will provide update within 24-48 hours

Contact Support

For delivery inquiries:

  • WhatsApp: Send order number and issue details
  • Email: Include order number and tracking number
  • Phone: Call during business hours (10 AM - 7 PM)

Our support team responds within 24-48 hours.